Job Responsibilities
Working on the team, PTC predominantly helps Bluecloud partners solving the toughest problems. This is the position in Bluecloud global business solution group, and support Bluecloud’s Partners to determine the best solution for the customer, provide assistance in both presales and advisory services, technical trainings. This position involves advanced support capability to develop, test and deploy solutions in both cloud and hybrid scenarios. The PTC with deep technical know-how is responsible for resolving complex issues, delivering training, mentoring junior members and taking the challenge to handle escalated problems.

Partner Technical Consultants are passionate about technology and helping others. They must be highly observant and skilled in daily-basis in order to identify and resolve issues. This requires empathy, outstanding logic skills, excellent communication skills, the ability to think differently than the crowd, and a genuine desire to help people do their best.

Experience, Skills and Competencies
Technical Qualifications of PTC:
?Experienced in delivering technical on-site/remote presentations.
?Experience delivering to customer/partner technical support and solutions.
?Experiences on Microsoft products and online solutions, especially for Azure, Office 365, etc.
?At least 5 years related working experiences and has strong industrial background of Software as a Service (SAAS) solutions.
?Demonstrated passion for cloud computing products and technologies.
?Advanced technology Infrastructure or technical problem-solving skills.
?Fluent written and oral Chinese and English skills.
?Technical Certification, like Microsoft Premier certification(s) is a plus.
Business Qualifications:
?Ability to confidently deliver solution guidance.
?Capable of building and sustaining strong technical relationships as a trusted advisor.
?Must to have the ability to collaborate across multiple teams.
?Must to possess strong Active Listening Skills.
?Ability to analyze and drive root cause of a problem.
?Previous experience in a support, services or consulting position will be helpful.

世紀(jì)互聯(lián)數(shù)據(jù)中心有限公司（21ViaNet Group, Inc，簡稱世紀(jì)互聯(lián)）是中國目前規(guī)模最大的電信中立互聯(lián)網(wǎng)基礎(chǔ)設(shè)施服務(wù)提供商。我們?yōu)榭蛻籼峁I(yè)界領(lǐng)先的服務(wù)器及網(wǎng)絡(luò)設(shè)備托管服務(wù)，并通過優(yōu)質(zhì)的網(wǎng)絡(luò)互聯(lián)服務(wù)（interconnectivity），幫助企業(yè)全面提升其互聯(lián)網(wǎng)基礎(chǔ)設(shè)施的性能、可用性和安全性。此外，我們的服務(wù)范圍還涵蓋管理式網(wǎng)絡(luò)服務(wù)（managed network services），致力于幫助客戶通過廣泛的數(shù)據(jù)傳輸網(wǎng)絡(luò)和特有的BroadEx?智能路由技術(shù)在互聯(lián)網(wǎng)上更快捷、更可靠地傳輸數(shù)據(jù)。

作為一家互聯(lián)網(wǎng)基礎(chǔ)設(shè)施服務(wù)提供商，世紀(jì)互聯(lián)的基礎(chǔ)設(shè)施與國內(nèi)全部電信運營商、大型非運營商企業(yè)和地方互聯(lián)網(wǎng)服務(wù)提供商（ISPs）運營的網(wǎng)絡(luò)均保持互聯(lián)互通，這使得世紀(jì)互聯(lián)旗下每家數(shù)據(jù)中心都能夠作為客戶數(shù)據(jù)流中的一個網(wǎng)絡(luò)訪問點來發(fā)揮作用。與此同時，世紀(jì)互聯(lián)憑借特有的BroadEx?智能路由技術(shù)，可幫助客戶自動選擇出最優(yōu)化路徑進行數(shù)據(jù)流引導(dǎo)，確保快速、可靠的數(shù)據(jù)傳輸。這樣，世紀(jì)互聯(lián)以網(wǎng)內(nèi)、網(wǎng)外高水平的互聯(lián)性戰(zhàn)略設(shè)計，滿足客戶因為網(wǎng)絡(luò)互聯(lián)性不足而產(chǎn)生的需求，從而提供完整、有效的全方位解決方案。

目前，世紀(jì)互聯(lián)在國內(nèi)33個城市運營47家數(shù)據(jù)中心，這些基礎(chǔ)設(shè)施均由高質(zhì)量的數(shù)據(jù)中心和龐大的數(shù)據(jù)傳輸網(wǎng)絡(luò)組成。世紀(jì)互聯(lián)現(xiàn)已擁有超過1,300個客戶，橫跨多個領(lǐng)域，涵蓋互聯(lián)網(wǎng)企業(yè)、政府機構(gòu)、大型藍籌股企業(yè)及中小企業(yè)等。