Position Summary?Reports directly to Sales Operation Supervisor.Provide high quality operation support to sales team in the order processing, include contract signature and chop, order intake, contract payment collection, delivery, invoice and billing and other administrative support.Requirements?Education ：Bachelor degree in Science and Engineering, English, International Trade or Business Admin-istration is preferred.Experience ：At least 1-3 years’ experience in a coordinator or sales support position.Other skills?1.Use of computer software,??Proficient for MS-office skills, especially Excel/PowerPoint/Word,familiar with Teams/ OneDrive/ OneNote/Enterprise WeChat is preferred2.Use of general office machines3.Good communication and negotiation skills4.Positive attitude, highly motivated and a team p****5.Perform multiple tasks and remain calm during frequent interruptions6.Provide positive co-operation to the organization7.Assess situations/problems and logically and creatively finding solutions8.Familiar with SAP ERP/CRM/Salesforce is preferred9.Incoterms, customs clearance, L/C and bank guarantees knowledge10.Language skills:?Good command of written and spoken EnglishCompetencies?1.Performance orientation:The skill to set above-average, challenging goals for oneself and others in order to produce measurable results in which the set goals are met or exceeded. The ambition to improve previously achieved successes or establish completely new challenges.2.Flexibility of thought and ****:The skill to quickly recognize and accept changed general conditions and new aspects, as welll as to quickly adjust own solutions or methods.3.Cooperation and teamwork:The skill to offer proactive support to others outside own area of activity and demand it when necessary. The skill to view one's self as part of a team with mutual goals, as well as to solidify and enhance relationships with team members.4.Initiative:The skill to grasp an opportunity or demand for **** and to tackle it with determination long before others request ****, or the general conditions require it.5.Communication:The skill to adjust verbal and non-verbal **** in interpersonal relationships to the situation and to react appropriately to the re****s of others. The skill to acquire specific infor-mation and forward it.Main Tasks?Duties and responsibilities include but are not limited to:1.Work closely with sales manager and line manager, faciliate to book various sales projects, and achieve sales target and customer satisf****.2.Oversee the related sales target achievement and make accurate monthly OR and Revenue forecast in relevant region.3.Support on sales opportunity, quotation and cost calculation. Review and validate sales contracts, migrate commerical risks for the non-standard contract, propose and align with sales/customers on the necessary amendment.4.Strictly follow the global export control policy for daily business. Ensure the process’ full compliance with export regulation at all aspects – documentation, website, company profile.5.Act as the window between sales and other departments. Conduct all the sales activities to IQS standard in terms of performance and compliance , ensure policies, instructions and proper proce-dures are followed.6.Manage SAP sales order and customer information database. Improve data accuracy with sales order (all types), from SAP order intake to the order delivery and billing.?7.To liaise with customer on contract payment collection, letter of credit draft and bank guarantees checking.8.Coordinate with other departments for order delivery follow-up/expediting and shipping arrange-ment. Work with logistic to drive one-time and complete delivery.9.Efficient communication to ensure customers’ request for products and services are directed to the responsible departments. Minimize shipment delay to next billing month under all circumstances.10.According to incoterms, support customer to prepare import customs clearance documents, lead customer to follow the customs regulation.?Documents including export licnese,tax exemption cer-tificate, packing list, invoice, contract, electromechanical certificate, radiation certificate.11.Conduct daily order processing to the maximum of efficiency and in full compliance with IQS policies.12.Attend sales meetings,AR meetings, record meeting minutes, and follow up with sales to meet **** deadline.13.Serve as the back office of related sales team for documentation and paperwork.14.Online and offline contract documentation organization and archiving?15.Perform other related duties and responsibilities as assigned.

關于蔡司集團蔡司是全球光學和光電領域的技術先鋒。在2023/24財年，蔡司集團的全年營收達近110億歐元，覆蓋工業質量與研究、醫療技術、光學消費品、半導體制造技術四大業務部門（數據截至2024年9月30日）。目前，集團收入的15%用于科學和研發。蔡司致力于為客戶開發、生產和銷售前沿創新的工業測量及質保解決方案，針對生物及材料科學領域的顯微鏡解決方案，以及應用于眼科及顯微外科診療的醫療技術解決方案。蔡司也是全球光刻技術的行業標桿，其技術被芯片行業應用于半導體元件的制造。除此之外，蔡司品牌的眼鏡鏡片、相機鏡頭及望遠鏡等創新產品也適銷全球。憑借著符合數字化、醫療保健及智能制造等未來發展趨勢的產品組合，以及強大的品牌效應，蔡司正在塑造光學及其他相關領域的未來。蔡司在研發方面進行的可持續且大量的投入，為技術的不斷發展、市場的持續擴張和公司的未來成功都奠定了堅實的基礎。如今，蔡司集團在全球約50個國家擁有約46,500名員工。集團總部位于德國奧伯科亨。卡爾蔡司股份公司由卡爾蔡司基金會全資所有，后者在德國致力于積極促進科學發展。歡迎訪問蔡司集團官方網站，了解更多信息。蔡司大中華區蔡司于1957年進入中國，目前在大中華區覆蓋半導體制造技術、工業質量解決方案、研究顯微鏡解決方案、醫療技術、視力保健和消費者光學所有業務領域。2021年起，中國已成為蔡司在全球最大的單一市場，也是最具創新活力、增長最快的市場之一。在2023/24財年，蔡司大中華區營收達151億元人民幣，實現同比增長12%。蔡司在大中華區共有7,000余位員工，分布于各地的22個生產基地、銷售與服務中心及研發中心，為本地客戶提供強有力的支持，也為全球各相關業務提供生產保障。蔡司大中華區總部位于上海自由貿易試驗區，設有銷售服務總部、應用服務與培訓中心、蔡司工業測量部生產工廠及蔡司集團在德國以外的首個企業級創新研發中心。蔡司上海總部及創新研發中心，協同蘇州研發制造基地、廣州知識城制造基地，逐步形成以高端光學鏡片、醫療耗材為主的產業鏈閉環，全面支持中國本土研發與生產，攜手本地合作伙伴共享高端產業可持續、高質量的發展機遇。更多信息，請參見蔡司中國官網。